AI Scribe
Innovative Counseling Partners
85% Less Time on Clinical Notes
10–15 min → 2–3 minPer clinical note
Read case study The Challenge
Citrus Health's 150+ clinicians care for patients who often switch between English and Spanish mid-sentence, with many regional dialects. Other documentation tools couldn't keep up, so clinicians spent 2-3 hours a day writing notes, often on evenings and weekends.
The Solution
Before Describe
- 2-3 hours of notes every day
- AI tools broke on Spanglish
- Regional dialects missed
- Notes finished on evenings and weekends
With Describe
- 10-20 minutes of notes a day
- Spanglish captured accurately
- Puerto Rican, Mexican, Cuban, Dominican, Colombian, and Venezuelan Spanish recognized
- Evenings and weekends back
“Most AI scribes break down when patients switch between English and Spanish mid-sentence. They miss context, drop important details, or just produce gibberish. But Describe handles Spanglish seamlessly—it accurately detects different Spanish dialects like Puerto Rican, Mexican, Cuban, Dominican, Colombian, and Venezuelan Spanish. Our clinicians love how it captures the nuances of how our patients actually speak.”
Madelyn Cabrera, Psy.D.Assistant Training Director of Psychology, Citrus Health
“Describe has given our clinicians their lives back. Documentation that used to take 2-3 hours per day now takes just 10-20 minutes. That's over 10 hours per week that our team can now spend on direct patient care, supervising our psychology trainees, and actually having evenings and weekends with their families.”
Dr. Prisa Zachariah, MDPsychiatrist, Citrus Health
The Results
85%Less documentation time
2+ hrsBack per clinician, every day
10+ hrsBack per clinician, every week
150+Clinicians supported
100%Spanglish support
6+Spanish dialects recognized