Customer stories

How healthcare groups use Describe for scheduling, payroll, performance tracking, and credentialing.

Baptist Health emergency department exteriorAI schedulingAI Scheduling Across 5 Sites~85%Less scheduling time$14K/moSaved on overstaffing2xProvider preferences honored4%Lower length of stay (LOS)
Baptist Health urgent care location in Miami BeachAI schedulingAI Scheduling Across 8 Sites~90%Less scheduling time24/24Site-metric targets hit in one quarter$28K/moSaved on overstaffing+3%Press Ganey scores
Baptist Health facility featured in the CritiCare Clinics storiesPayrollPayroll Automation for 200+ Providers95%Less manual payroll time1%Of total payroll saved from overpayments
Healthcare center featured in Emergent Physicians' payroll storyPayrollPayroll Automation for 150+ Providers60 → 5Hours of payroll each month0.6%Of total payroll saved from overpayments
Baptist Health Urgent Care buildingPerformance trackingPerformance Tracking Across 13 SitesWeeklyMetrics updated multiple times a week, up from twice a year<30 minMonthly reporting, down from ~1 week
Baptist Health location featured in the performance tracking storyPerformance trackingReal-Time Performance Dashboards24/24Site-metric targets hit in one quarter85%Of providers check their metrics multiple times a week
Urgent care center featured in the credentialing customer storyCredentialing5x Credentialing Capacity, No New Hires5xMore providers credentialed, no new staff6 weeksFaster provider starts
Urgent care center featured in the hiring customer storyHiringSame-Day Contracts for New Providers5xMore candidates at onceSame dayContracts, down from 5-7 days
The Innovative Counseling Partners team gathered on a staircaseAI Scribe85% Less Time on Clinical Notes0 hrsWeekend documentation90%Of clinicians finish all notes by end of week
Citrus Health facilityAI ScribeAI Scribe for Bilingual Patient Visits85%Less documentation time

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