All customer stories
The Innovative Counseling Partners team gathered on a staircase

85% Less Time on Clinical Notes

85%Documentation time saved10-15 min per note to 2-3 min

The Challenge

Innovative Counseling Partners' 50+ clinicians spent 10-15 minutes on every note. CEO Jennifer Froemel spent 3-4 hours every Friday evening or weekend documenting 20 client sessions, and late notes delayed payment.

The Solution

Before Describe

  • 10-15 minutes per note
  • Notes written on Friday nights and weekends
  • Late notes delayed payment
  • One-size-fits-all tools

With Describe

  • 2-3 minutes per note
  • Notes done by the end of the week
  • Faster, steadier cash flow
  • Templates matched to each clinician
“I used to spend 3-4 hours every Friday evening or split across my weekend documenting 20 clients—time away from my family. Now it takes 30 minutes total. Describe is not your standard big-box solution—it's user adaptable. The privacy is real: when we delete session recordings, I know they're actually gone. It's been transformational for our practice.”
Jennifer Froemel
Jennifer FroemelCEO, Innovative Counseling Partners

The Results

85%Less documentation time
30 minFor 20 clients' notes, down from 3-4 hours
90%Of clinicians finish all notes by end of week
0 hrsWeekend documentation

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