ShiftAdmin sunset: ShiftAdmin is ending support. What ER and urgent care groups should do next

What is changing

ShiftAdmin is sunsetting and cutting off support. For many emergency medicine and urgent care groups, it has been the system behind every schedule for years.

Without support, bugs go unfixed, integrations break, and there is no one to call when something goes wrong. Most groups are now planning a move to newer scheduling software.

Why this is a good time to switch

Older tools were built to track availability, rules, and preferences. Schedulers still spend days building the schedule by hand and checking every assignment.

Newer AI scheduling software can build the schedule for you, generating a workable schedule in up to 10 minutes. It checks every possible combination and picks the one that works best for your group.

What to look for in a replacement

Look for a tool that does more than store shifts. The right system should:

• Generate a full, publishable schedule automatically
• Meet as many provider preferences as possible
• Use provider metrics, like patient satisfaction and length of stay, to place providers
• Predict patient volume so each shift is staffed correctly
• Connect scheduling with payroll and credentialing
• Come with hands-on help moving your data and rules over

How to switch without disrupting coverage

Start by exporting your current rules, provider preferences, and upcoming schedules. Run your next schedule in the new system alongside your current one, compare the results, then make the switch.

A good vendor will handle most of the setup for you, so your team is not rebuilding everything from scratch.

How groups are making the move

Emergent Physicians of South Florida switched to Describe. Each schedule now takes 1-2 hours instead of 8-10, with twice as many provider preferences honored, $14,000 a month saved on overstaffing, and 30% faster door-to-doc times across their five sites.

If your group uses ShiftAdmin today, now is a good time to look at what is next. Describe builds a publishable schedule in up to 10 minutes and brings payroll, performance tracking, and credentialing into the same place.