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Baptist Health facility featured in the CritiCare Clinics stories

Payroll Automation for 200+ Providers

95%Less manual payroll time40 hours to 2 hours

The Challenge

CritiCare Clinics staffs 13 Baptist Health sites. Each month, Payroll Director Richard Walbert spent nearly 40 hours in Excel checking hours, patient counts, and pay rules, then sent pay stubs to 200+ providers one by one.

The Solution

Before Describe

  • ~40 hours of payroll a month
  • Every pay rule checked by hand
  • 200+ pay stubs sent one by one
  • Errors led to overpayments

With Describe

  • ~2 hours of payroll a month
  • Provider-specific pay rules applied automatically
  • Pay stubs sent in bulk by text and email
  • Overpayments caught before payday
“I was shocked at how much free time I had… It significantly cut down on my time that I needed.”
Richard Walbert
Richard WalbertPayroll Director, CritiCare Clinics
“It's not replacing what you're doing. It's just making it better and easier.”
Richard Walbert
Richard WalbertPayroll Director, CritiCare Clinics

Calculating pay by hand also meant mistakes. CritiCare was overpaying providers by about 1% of its total payroll. Describe applies each contract automatically, so those overpayments no longer happen.

“Describe handles all our custom incentives, contract differences, stipends, metric thresholds, and edge cases. Payroll calculations now take seconds. Doing it by hand, we were overpaying by about 1% of our total payroll. Fixing those errors means we're saving 1% of payroll.”
Richard Walbert
Richard WalbertPayroll Director, CritiCare Clinics

The Results

95%Less manual payroll time
1%Of total payroll saved from overpayments
40 → 2Hours of payroll each month
200+Pay stubs sent in bulk

See how Describe would work for your group

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