Hiring
Urgent Care Physicians of South Florida
Same-Day Contracts for New Providers
2–3 → 10–15Candidates managed at once
Read case study The Challenge
Credentialing coordinator Gabriela Picado managed 48-page paper applications, FedEx deliveries, and scanning, and tracked status across spreadsheets, email, and whiteboards. Each provider took 10-15 follow-up emails, and peak hiring periods were overwhelming.
The Solution
Before Describe
- 48-page paper applications
- 10-15 follow-up emails per provider
- Status tracked in spreadsheets and memory
- Missed license renewals were a risk
With Describe
- Electronic forms and signatures
- Automatic reminders for missing documents
- Real-time status for every provider
- Alerts before licenses expire
“December would have crushed me without Describe. We had to credential multiple providers fast. Without it, I would have cried. I just see it. I know exactly where every provider is. There's no choice. I wouldn't go back.”
Gabriela PicadoCredentialing Coordinator, Emergent Physicians of South Florida
The Results
64%Less admin time
5xMore providers credentialed, no new staff
6 weeksFaster provider starts
Real-timeStatus for every provider